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Principal Community

Date: 09-Jul-2019

Location: Perth, WA, AU, 6000

Company: South32 Group Operations Pty. Ltd.

About South32


South32 is a globally diversified mining and metals company. We produce bauxite, alumina, aluminium, energy and metallurgical coal, manganese, nickel, silver, lead and zinc at our operations in Australia, Southern Africa and South America. We are also the owner of a high-grade zinc, lead and silver development option in North America and have several partnerships with junior explorers with a focus on base metals.


Our purpose is to make a difference by developing natural resources, improving people’s lives now and for generations to come.


We are trusted by our owners and partners to realise the potential of their resources.




The Role

Reporting to the Manager Community the role will provide subject matter expertise in community engagement to:

  • Drive the implementation of South32 Community Standard and incorporate improvement opportunities.
  • Support the identification and management of Operation’s community risks, impacts and management controls.
  • Manage the processes for successful social entry and exit.
  • Identify opportunities to realise community benefits and influence the business to realise these opportunities.



  • Provide technical advice on approaches to management of community stakeholder engagement, investment and issues management.
  • Monitor emerging global social trends and issues, develop company positions to respond and support operations to manage these issues. 
  • Influence strategic direction of the business to realise the goal of becoming a Social Leader and proactively manage community risks and opportunities.
  • Contribute to continuous improvement of South32 Community Standard and development of company guidelines to support implementation.
  • Define and implement the approach for successful social entry and exit for business optimisation and growth activities.
  • Implement governance processes for:
    • Stakeholder engagement
    • Community investment
    • Complaints and grievance management
  • Contribute to the design and completion of 2nd line assurance activities for Community performance requirements.
  • Lead the development, implementation and improvement of engagement with Indigenous peoples including the South32 Reconciliation Action Plan in Australia.
  • Implement and maintain processes for internal and external corporate reporting including the measurement of impact of Community Investment.
  • Lead South32 strategic community investment.
  • Lead the improvement of organisational community engagement skills. 



  • Bachelor’s degree 
  • Detailed knowledge of community engagement approaches, current issues and global trends and responses.
  • Understanding of social research methodology to understand community and operation context and the measurement of effectiveness.
  • Experience in the identification of business impacts, opportunities and development of responses.
  • Demonstrated ability to develop effective working relationships across multiple levels.
  • Ability to influence business decisions and management approaches
  • Experience in working in ambiguous situations and ability to apply high level analytical and strategic thinking to development a resolution.
  • High level written and verbal communication skills.
  • Experience in completing governance and assurance activities
  • Site or corporate experience preferred




Our culture


At South32, our people are fundamental to our success. We’re focused on creating an inclusive workplace, with the right people in the right roles, who are engaged, empowered and appropriately rewarded.


We aspire to be an inclusive organisation, where our workforce reflects the broader demographic of the countries and communities where we operate.


South32 embraces diversity and encourages applications from people of all backgrounds.

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