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Team Lead Technology Cloud & Productivity - South32, Johannesburg

Date: 16-Sep-2022

Location: Johannesburg, GT, ZA, 2076

Company: South32 Group Operations Pty. Ltd.


The purpose of the role is to lead and ensure the successful delivery of our global operation services, including managing an internal team and managed service providers. You will be responsible for driving and uplift in-cloud & productivity capability and will work together with the business to ensure the services and system are fit-for-purpose. The role will require you to support and manage the teams to provide end-to-end coverage of operational and project environments.



  • Serious contenders will have a Bachelor’s degree in Technology or related field;
  • Minimum 5 years of experience working in enterprise teams delivering services and management of resources;
  • Significant experience with ITIL management in complex, global environments;
  • Experience in vendor management;
  • Demonstrated experience managing teams & vendors;
  • Excellent leadership and management skills;
  • Strong verbal and written communication skills;
  • Experience in business administration, budget and forecasting;
  • Tertiary qualifications in any Cloud & Productivity applications or management (advantageous);
  • Experience in architecture & designs(advantageous)
  • Experience in continuous improvement and optimisation of operations(advantageous).



  • Manage the daily activities of the Cloud & Productivity team including internal and external providers;
  • Manage the Cloud & Productivity governance and operating framework for making decisions, managing stakeholder relationships, and identifying legitimate authority;
  • Assuring, through ongoing and periodic assessments and reviews, that the organisation’s quality objectives are being met;
  • Ensuring Cloud & Productivity methods and tools are adopted and used effectively throughout the organization;
  • Assist and assure planning, designing and implementing of all transition activities for Cloud & Productivity to the organisation and people to the required future state;
  • Managing the provision of Cloud & Productivity technology-based services to meet defined organisational needs;
  • Delivering management, technical and administrative services to support and maintain all Cloud & Productivity services and applications;
  • Applying the Cloud & Productivity processes, systems and functions required to make new and changed services and features available for use;
  • Maintain and review targets for Cloud & Productivity and vendor service levels and assessing, monitoring, and managing the delivery of services against the targets;
  • Ensuring that Cloud & Productivity services deliver agreed levels of availability to meet the current and future needs of the business;
  • Ensuring that Cloud & Productivity service components have the capacity and performance to meet current and planned business needs;
  • Influencing stakeholder attitudes, decisions, and actions for mutual benefit;
  • Managing and performing administrative services and tasks to enable individuals, teams and organisations to succeed in their objectives;
  • Support and shared responsibility in creation and maintaining of the Cloud & Productivity strategy to align organisational actions, plans and resources with business objectives;
  • Collates information and creates reports and insights to support strategy management processes;
  • Develops and communicates plans to drive forward the strategy and related change planning;
  • Contributes to the development of policies, standards and guidelines for strategy development and planning;
  • Supporting Lead Cloud & Productivity with:
    • Budgetary planning input into the broad Digital Technology financial plan against strategic and tactical initiatives and monthly activities;
    • Financial budget responsibility of all Cloud and Productivity services;
    • Continuous improvement for stability and enhancements to maximise investments;
    • Provide mentorship and conduct knowledge transfer within the Cloud & Productivity team;
    • Identify non-compliance to Cloud & Productivity security policies, standards, procedures, and guidelines.


Please apply online by entering the preferred position reference nr at our website  

(Preference will be given to applicants from designated groups)

Applications close 29September 2022 at 17H00.